110Designs offers a 100% money-back guarantee within 60 days of payment on all design contests except:
We are definitely more than happy to assist you re-write your brief, re-open your contest to make sure you receive a good outcome, and help you choose a winning design. Contact us by filling a contact form or use our Live Chat / Email Us feature at the right bottom of the page – we are right here for you!
Keep in mind, in case you request a refund on your contest, you are not legally eligible to use any of the designs submitted to your contest.
If you have chosen to offer a guaranteed prize, you are promising to the design community that you will pick a winner, so your contest won’t be eligible for a refund.